We all know what it’s like–those frustrating calls with a customer support line that leave us feeling like we’ve wasted time and money. If your E-Commerce business is finding that a significant portion of your customers’ are reporting poor customer service, you’re losing out on valuable revenue opportunities from repeat customers. It’s time to unify valuable customer data from your service platform, ERP, and E-Commerce site within HubSpot. 

 

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“41% of an E-Commerce store’s revenue is created by only 8% of its customers, and your top 5% of customers generate 35% of revenue.”

Retaining customers by providing an excellent customer experience lowers customer acquisition costs. 

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“Only 23% of businesses report excellent data connectedness”

InboundAV and Blue Key focus on bringing disjointed data from exterior platforms such as ServiceNow, Netsuite, and Shopify into HubSpot. With a full view of this data in HubSpot, customized implementations such as automated workflows, custom cards, and goal dashboards help your team save time while enhancing the customer experience. 

Book a call

Creating the best customer
support experience will impact
your top and bottom line.
Your customers need to know
you are listening and care.

  • Some 84% of companies that work to improve customer experience notice an uptick in revenue

  • Over 90% of consumers think that a positive customer service experience makes them more likely to buy again

Using InboundAV + Blue Key
to leverage your SaaS applications.

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Here at InboundAV, we know that each project we take on is as unique as each client's business. Our partnership with Blue Key stems from this understanding. Blue Key's wide range of data consulting services offer robust data architecture solutions, streamlined data migration with data engineering, AI-driven data analysis, and precise and actionable data strategies joined with InboundAV's expertise of the HubSpot platform. We work together to enable data-driven service, sales, and marketing plans using HubSpot as a single source of truth.

 

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About InboundAV

Winners of the 2023 HubSpot Impact Award for Platform Excellence, recipients of the Custom Integration Accreditation, and a HubSpot Solutions Partner since 2019, InboundAV prides itself in offering a wide range of HubSpot implementations and support services to clients of all industries. We are fully equipped to implement high level automations, workflow, custom codes, and custom integrations in order to leverage your usage of the HubSpot ecosystem. From onboarding and implementation, to platform optimization, to platform maintenance, to prolonged business strategy, InboundAV offers the robust solutions you need, tailored precisely for your business. 

About Blue Key

Blue Key Consulting specializes in technical and management consulting services, helping organizations maximize their data's potential. Recognizing that many data solutions are over-engineered, leading to overspending and underperformance, Blue Key is committed to changing this narrative. They deliver exceptional data solutions that focus on solving customer problems effectively. Blue Key implements straightforward, long-lasting data applications, empowering organizations without the burden of overly complex systems that may go unused. In today’s tech-driven era, any company can unlock the value of their data without needing extensive engineering teams or hefty budgets. Blue Key prioritizes the value of your data, making it the focal point of your business strategy.

 

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Ready to supercharge your SaaS operations
with InboundAV + Blue Key?

We can make you make it happen.
.